bdt69's Privacy Policy

1. Introduction and Scope

bdt69 is an online gaming and betting platform operated for users in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy tells you what kind of information is collected from you when you use bdt69's website, applications, and related services, how that information is used, and how securely it is kept.

This policy applies to all registered and unregistered users of the website https://bdt69com.cam. This privacy policy should be read together with our Terms and Conditions, as both documents together form the overall legal framework for using our services. By accessing the site or creating an account, you are considered to have read this privacy policy and agreed to comply with it.

2. Data Collection

2.1 Information You Provide Directly

We collect information you voluntarily provide during account registration and use of our services. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Mobile banking details linked to bKash, Nagad, or Rocket
• Transaction details and history
• Content of communications with our support team

2.2 Automatically Collected Information

When you use bdt69's site or app, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Site entry and exit times, browsing activity
• Information collected through cookies and log files
• Click activity and session data

2.3 Information Received from Third Parties

In some cases, we may receive information about you from payment processors or identity verification service providers. This information is used solely to ensure secure transactions and for account verification.

3. Purpose of Data Use

bdt69 uses your information for the following purposes:

• Creating and managing accounts and ensuring identity verification
• Processing deposit and withdrawal transactions
• Managing applicable bonuses and promotions
• Providing VIP programme and weekly cashback benefits
• Ensuring 24/7 live chat and email support
• Preventing fraud, money laundering, and illegal activity
• Improving site functionality and user experience
• Fulfilling applicable legal obligations

We never sell your information to third parties for unnecessary commercial purposes or without your permission.

4. Data Disclosure and Third Parties

In certain circumstances, bdt69 may share your information with third parties. However, this is always limited and on a need-to-know basis:

4.1 Service Providers

Payment processors (bKash, Nagad, Rocket), game software studios, and technology service providers operate under contract with us and may only use your information on our instructions.

4.2 Legal Requirements

We may be required to provide information to authorities under a court order, investigative agency request, or applicable law. In such cases, we will provide only the information legally required.

4.3 Business Transfers

In the event of a merger, acquisition, or business change, user information may be transferred. In such circumstances, we will notify you in advance, and the new entity will also be obligated to handle information under this privacy policy.

5. Cookies and Tracking Technologies

bdt69 uses cookies and similar technologies to improve your browsing experience and monitor site performance.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: These remember your preferred language and settings.
• Analytics Cookies: These are used to understand which pages are used most.

5.2 Cookie Control

Cookies can be disabled from your browser settings. However, disabling certain essential cookies may affect site functionality and core services such as login or payment may not work properly.

6. Data Security

To keep your information secure, bdt69 follows industry-standard security practices:

• All data transmission is secured through SSL (Secure Socket Layer) encryption.
• Collected data is stored in encrypted format.
• Firewalls and access controls are active to prevent unauthorised access.
• Regular security audits are conducted.
• Only authorised staff can access user data.

While we strive to ensure the highest level of security, complete certainty cannot be guaranteed for information transmitted over the internet. You are therefore also responsible for keeping your account password confidential, and if you notice any suspicious activity, contact us immediately.

7. Data Retention Period

bdt69 retains your information only for as long as necessary to fulfil the relevant purpose. Generally:

• Account-related information is retained for the full duration the account is active.
• After an account is closed, some information may be kept for a set period due to legal obligations.
• Transaction records are kept for a set period to meet financial regulatory requirements.
• Support chat history is retained for a limited time for quality control purposes.

After the retention period ends, information is securely deleted or permanently anonymised.

8. User Rights

As a bdt69 user, you have certain rights regarding your own personal information:

8.1 Access and Review

You may request to know what information we hold about you. We will provide that information within a reasonable time.

8.2 Right to Correction

If any information in your profile is incorrect, please request a correction through our support team.

8.3 Request for Data Deletion

You may request that your account and information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Opting Out of Marketing Communications

If you do not wish to receive marketing emails or messages, you can let our support team know at any time.

9. Protection of Minors' Data

bdt69 strictly enforces a 21+ age requirement. We do not collect any information from persons under 21 years of age, nor do we provide services to them. Age is verified at the time of account registration.

If we become aware that a minor's information has been collected unintentionally, we will immediately close that account and delete the information. To learn more about responsible gaming, please visit our Responsible Gaming page.

10. Policy Changes

bdt69 reserves the right to update this privacy policy as needed. If any significant changes are made, we will post a notice on the site and inform registered users by email or SMS.

If you continue to use the site after changes have been made, you will be considered to have accepted the updated policy. For this reason, it is advisable to review this page regularly. For detailed questions about using our site and services, you will find answers to common questions on the FAQ page.

11. Contact

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact us. Our support team is available 24/7 to assist in Bengali and English.

• Live Chat: Click the chat icon in the bottom right corner of the site
• Email: [email protected]

We try to respond to all privacy-related requests within a reasonable time.